ATD-1 ATD-2 Raffle Ticket Dispensers – Single Ticket or Dual Ticket Options – Accept Cash Only – Credit Card Only or Both

Warranty

Warranty policy is that all parts on new dispensers are covered under warranty for a period of one year from the date of shipment if they are found to be defective due to defects in material or workmanship. If parts are needed during this warranty period, the replacement parts are covered for the remaining balance of the original machine warranty period. The policy for converted machines is the same.

In order for parts to be covered under this warranty, we require that you provide us with the serial number of the vending machine for which parts are being replaced.

Major components (inner mechanisms, bill acceptors, and control boards) will be shipped on a billed basis in all cases. If a valid warranty serial number is provided, the invoice will note that a credit for the full value of the component will be credited at the time that the defective unit is returned. If a valid serial number is not provided, no such note will be placed on the invoice, but a credit memo can be issued at a later date if the serial number is provided and the defective unit is returned.

All other parts will be shipped on a “no charge” basis when a valid warranty serial number is provided. If no valid warranty serial number is provided the parts will be shipped and billed as normal service parts. However, a credit memo can be processed at a later date if the valid serial number is provided within ten working days of the transaction.

*A Return Authorization form is included with all shipments of replacement parts. It is important that this form be completed and returned with the defective part to ensure proper credit to your account.